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Facebook and eBay pledge to do more to tackle trade in fake reviews after pressure from UK regulator

Facebook and eBay have made commitments to do more to stop fake reviews being sold on their platforms after coming under pressure from a UK markets regulator — even as fresh examples of the problem have been found on Facebook-owned Instagram.

Last June the Competition and Markets Authority (CMA) warned the two platform that they must do more to prevent the sale of fake reviews on their platforms, saying it had found “troubling evidence” of a “thriving marketplace for fake and misleading online reviews.”

The regulator estimates that more than three-quarters of UK shoppers are influenced by reviews when they shop online, with billions of pounds being spent every year based on write-ups of products or services — which in turn encourages an illegal trade in fake and misleading reviews.

A few months after the CMA’s warning UK consumer rights group Which? released the results of its own investigation of the problem — singling out Facebook for having failed to move the needle (while finding eBay had made progress).

Today the CMA says Facebook has removed a total of 188 groups and disabled 24 user accounts as a result of its investigation. While eBay has permanently banned …read more

Thank you Source: Social – TEch crunch

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