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‘The Internet doesn’t call you back:’ AAA’s case for more human travel agents

pCar stalled on the side of the road? AAA awaits your call./ppTrying to plan a vacation? AAA wants to get your there, too./ppThe company widely known for its roadside assistance is hiring work-from-home travel agents to join its roughly 3,200 full-time agents nationwide, even as much of the travel industry has shifted, in the age of the Internet, to do-it-yourself online bookings./ppFor Erika Richter, a spokeswoman for the American Society of Travel Agents, the growing number of work-from-home travel agent positions fits with the industry changes she has observed since the rise of the Internet: from agents whose main function Click Here to Read Full Article

Source:: WDT

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